E-Governance / Municipal ERP
Municipal ERP
An Enterprise Resource Planning suite for municipal corporations, built over Free Open Source Software. Financial accounting sits at the centre, with administration, e-procurement, citizen services, taxes & fees, and licences & approvals as the five surrounding functional groups — each rolling out independently without operational dependency on the others.
What’s inside
Part of the E-Governance suite. Every capability below is a working module in production with government clients — not a roadmap.
Every module has standardized access to the Common Technology Foundation: Single Sign-On, Role-Based Access Control and Security, Audit Trail and Logging, GIS Integration & GPS-Based Locational Services, Field Terminal Integration Services, SMS and Mobile Phone Integration, Online Payment Integration, Digital Signatures and PKI, Electronic File / Photo / Document Upload, Signing & Management, Service-Level Monitoring & Reporting, UID and Smart Card / Biometric Integration, XML and REST Gateway Services.
Citizen Services
- Citizen Facilitation Centre
- Grievance Management
- Birth and Death Registration
- Solid Waste Management
- Health Programme Management
- Programmes for the Urban Poor
- Municipal School Management
- Public Auditorium Management
- Public Library Management
- Fire Brigade
- Disaster Management
Taxes & Fees
- Property Tax Management
- Water Charges Management
- Octroi Collection Management
- Slum Billing and Management
- Land and Estate Management
- Town Planning Management
Licences & Approvals
- Sky Sign and Industrial Licences
- Food Licences
- Hawker Management
- Building Permissions
Administration
- Personnel Management
- Document and File Tracking
- Secretariat Management
- Legal Department
- Audit Department
- Election Department
- Security Management
- Vehicle Workshop Management
Procurement & Internal Operations
- Works Management Dashboard
- Central Stores and Inventory
- Medical Stores and Inventory
- IT Asset Management
- Electrical Bills Management
- Financial Accounting
In Production
Integrated E-Governance, Recognized Nationally
Pimpri Chinchwad Municipal Corporation (PCMC)
Probity Software implemented an integrated municipal e-Governance suite covering the full ERP scope — citizen services, taxes and fees, licences and approvals, administration and procurement — along with LiveWorks™ for real-time public works monitoring, live for over three years at PCMC.
Read the full success story →Outcomes
- First System Integrator in India to complete all e-Governance Reform Requirements set by JnNURM for a Municipal Corporation under the National Mission Mode Project
- Cited by the JnNURM Director, Government of India, as a national reform benchmark
- Contributing platform behind PCMC's "Best City of 2011" recognition
- Ranked No.1 in the city e-Governance Index in 2022, with Pune ranked second (Free Press Journal)
Recognition: National e-Governance Gold Award, 2011–12 (DARPG & DIT, Government of India) • InformationWeek EDGE Award for e-Governance, 2010 • SKOCH Award — Citizen Service Delivery, 2010 • No.1, city e-Governance Index, 2022
E-Governance Enquiry